Return & Exchange
At Wakai Fashions, we strive to provide our customers with the highest level of satisfaction. However, if for any reason you are not completely satisfied with your purchase, we are here to help.
Return & Exchange
We have a 30-day return and exchange policy, which means you have 30 days after receiving your item to request a return or exchange. To initiate the same, please email us at hello@wakaifashion.com or simply WhatsApp us on 6362823857 with “Return” or “Exchange” and we will quickly initiate the process for you. It is as simple as this!
Exchange
You can exchange for size as well as design.
Returns
Once we receive your item, we will inspect it and notify you of the status of your refund. Once your return is approved, we will initiate a refund to your original method of payment. You should receive the refund within 10 business days, depending on your payment provider's policies.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.